Effective Date: 31July2025

 

Easy Gen Installations (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, including through our website, forms, and SMS communications.

 

1. Information We Collect

We may collect the following types of information: Contact Information: Name, email address, phone number, and home address. Installation Details: Information related to your generator installation needs. Communication Preferences: Your opt-in status for receiving text messages.

 

2. How We Use Your Information

We use your information to: Respond to inquiries and provide services Send booking reminders and appointment updates via text message and/or email Send post-installation messages, including thank-you's and referral requests Maintain internal business records and accounting Improve our services and customer experience

 

3. SMS Communications

By opting in, you agree to receive text messages from Easy Gen Installations at the phone number you provided. Message frequency may vary Message and data rates may apply You can reply STOP to opt out or HELP for assistance at any time We do not share your mobile information with third parties, except as required to deliver our messaging service (e.g., OpenPhone or Twilio).

 

4. Data Security

We take reasonable precautions to protect your data from loss, misuse, or unauthorized access. Your personal information is stored securely and only accessible by authorized personnel.

 

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share it with trusted service providers solely for the purpose of fulfilling services on our behalf (e.g., scheduling, SMS messaging, payment processing).

 

6. Your Choices and Rights

You may opt out of communications at any time by following the unsubscribe or STOP instructions provided. You may also contact us directly to review, correct, or delete your personal information..